I bought a pair if footed pajamas from FootedPajamas.com for my wife and the feet were too big. When I emailed customer service to get an RMA, i was told that i would have to pay for return shipping (NOT COOL AT ALL!!!), this is out and beyond what I had already paid to have the item shipped in the first place.
In this day and age, any reputable company will pay for return shipping.
To say the least, I will NEVER do business with this company again and I will be disputing the charge with my credit card company.
This reviewer shared experience about poor customer service and wants this business to issue a full refund as the author lost $20. The author is overall dissatisfied with Footed Pajamas. The most disappointing about footed pajamas from Footed Pajamas was retrn policy Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.
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